ABS

1. Average Busy Season is the month's (normally three but not necessarily consecutive) with the highest average busy hour CCS per Network Access Line (NAL). Research suggests that these calling volumes are highly stable and thereby extremely predictable.

2. Alternate Billing Services. These are IN (Intelligent Network) services that allow subscribers to charge a call to a number or telephone other than the one they are using. For example, by using a charge card, credit card or personal identification number.

3. Application Bridge Server. Software module that allows the ICM to share the application bridge interface from an Aspect ACD with other applications.